Web Services API

PLEASANTON, Calif. – November 16th, 2010 – Five9 Inc., the leader in on-demand call center software, announced today General Availability (GA) of the second generation of its Cloud Computing Platform for Call Centers. The platform provides a set of Five9 Cloud APIs based on web services technology, enabling advanced software integrations with other applications and services, such as the pre-packaged integrations that Five9 provides for its partners Salesforce, NetSuite, RightNow, and Leads360. Version 2 of the platform includes a Reporting Web Services API, which can be used to retrieve historical information for data warehousing and analytics, workforce management applications, and

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