Negotiating Tips On Software-As-A-Service Contracts More often than not, people don’t ask questions. However, when it comes to negotiating a SaaS contract, it pays if a customer asks. In general, a client mustn’t be ashamed to ask even the simplest question. With the increasing popularity of cloud computing, IT administrators and Chief Information Officers will often find themselves dealing SaaS solutions providers. According to Gartner, it expects SaaS revenues from around the world to reach $14.5 billion for 2012. By 2015, it expects the revenues to hit $22.1 billion. With the present move towards the cloud, customers must be wary






