Taking the PBX into the Cloud No matter how dramatic the reductions in OPEX, no matter how impressive the promised ROI, small and medium businesses cannot afford to rip and replace current infrastructure every time a technology breakthrough makes headlines. Take the case of the PBX—on-premise equipment and systems have become increasingly complex and unwieldy to support and upgrade. Cloud-hosted PBX services, in contrast, offer an enticing list of cost-saving IP communications capabilities: Enterprise-class unified communications features (audio-video conferencing, integrated voicemail and email, automatic call forwarding, and more) Integration with other enterprise-class business applications (instant messaging, conference room scheduling, etc.)
unified communications
Unified Communications as-a-Service (UCaaS) Unified Communications has evolved in the last few years to the point where it is integrated with emerging elements of cloud services, which led to Unified Communications as-a-Service (UCaaS). UCaaS has become immensely popular amongst small businesses because it helps them to avoid the capital and operational expenses which they should be paying when deploying a unified communication solution on their own. UCaaS technologies integrates enterprise messaging, presence location technology, telephony and video conferencing, online meetings. The technologies mentioned above are outsourced to a third-party supplier by using UCaaS and then delivered over the public Internet.
Employee Productivity and Contentment Every supervisor, manager, or HR officer knows that a content employee is a productive employee. So in this regard many companies implement some form of employee recognition and awarding scheme to facilitate productivity and contentment, and also add some bit of healthy competition –which we know for a fact does not always mean friendly. But rarely is it an effect of the work environment and tools that make the employees content and happy. Well cloud computing is one of those rare things that helps with employee contentment and productivity. First on our list are Remote Access
Five Reasons You Need Hybrid Cloud Unified Communications Cloud-based unified communications services have transformed the ways businesses communicate. With unified communications–as-a-service solutions (UCaaS) enabling traditional communication and collaboration tools to be mobile and portable, business can have a seamless communication environment available anywhere, anytime. This new seamless communications environment has helped businesses become more nimble, more responsive to their customers and streamline their business processes. With technology and service delivery evolving rapidly, it is important to note that not all unified communications solutions are equal. Pure hosted UCaaS solutions lack reliability as well as many of the enterprise features companies rely
Cloud Computing As Collaboration Platform – Part 2 Continued from Part 1 Cloud computing also helps companies to benefit from online services like unified communications services and collaboration that improves productivity and reduces the cost on travel and meetings. Microsoft SharePoint, Google Cloud Platform, Microsoft Online Services Business Productivity Suite, etc. are a few examples of collaboration platforms that can be used by companies with a monthly subscription without having to purchase software licenses. Some cloud vendors also offer free upgrades to latest hosted software versions. Cloud to Test Network Configuration Testing of network equipment configuration is one of the
Anything As A Service? Learn About The Newest Concepts In Cloud New acronyms are used in cloud computing to express key concepts and the great number of services each of these classify. While IaaS (Infrastructure as a Service), PaaS (Platform as a Service) and SaaS (Software as a Service), are the three types of cloud computing that are often used by people in the business, there are people within the IT industry who are still unaware or unsure of what acronyms such as MaaS, C-MaaS, CaaS, DaaS or XaaS are. Monitoring as a Service (MaaS) refers to enterprise monitoring. Monitoring
How Cloud Computing Is Threatening Traditional Telco The standard AT&T small business phone plan (unlimited local and long-distance calling) costs about $50 per month in most areas of the US. The plan comes with a basic set of features—e.g., call waiting, caller ID, and call forwarding—but does not include advanced features, such as voicemail transcription, voicemail and email mailbox integration. Neither does it include the ability to use your phone service anywhere there’s an Internet connection. Unlimited calling for $50 per month certainly beats the era of $0.20 per minute long distance, but it’s nothing compared to what the cloud
