Working With Customers And The Cloud You may have the best product or service in the world, but without a customer you have nothing. Today’s assets focus on the customer and how you can leverage the cloud (and other technologies) to optimize customer engagement. “The goal as a company is to have customer service that is not just the best but legendary.“ – Sam Walton (1918-1992), legendary founder of Wal-Mart. Wal-Mart has excellent customer service, but that’s not the only thing that makes it the most valuable company in the world. Its lean supply chain and cost efficiencies help it
supply chain
The Shifting Role Of IT In Cloud Computing The line between cloud computing and information technology is hazy, but it is always safe to say that they complement each other, with cloud computing representing the latest paradigm for remodeling IT services. There are very clear roles of IT in cloud computing technology, which can yield greater business benefits if well harnessed. On one hand, IT is playing a big role in proactive management of new acquisitions, financial trade-offs, and security challenges of cloud-based services. This means that the role of IT has changed from the traditional owner and operator of
