service portal

Cloud: Start Thinking IT Service Delivery… Few of our clients understand the difference between operating a cloud infrastructure and operating a traditional datacenter, but it’s not that they’re dumb; it’s just that the whole idea of cloud is new and different. There aren’t a lot of fully functioning cloud infrastructures out there so, obviously, there’s not a lot of personnel experienced running those infrastructures. With this post I want to explain what it means to run a cloud infrastructure and by that I mean I will explain the difference between what you know now versus what you need to know—and change—later, when you’re faced with operating

ENJOY THE FULL ARTICLE!