IT Service Management (ITSM) And The Cloud IT service management is an integral player in cloud computing, but figuring out where ITSM ends and the cloud vendor begins can be a trial to say the least. ITSM’s role in cloud computing varies from a symbiotic relationship between an IT department or company and a 3rd party cloud vendor, to a fully integrated cloud system that is built and operated by the same department. In this bit we’re going to address the possible benefits and dangers of both approaches. (Image Source: Shutterstock) ITIL Lifecycle and the Cloud ITSM’s best practice lifecycle
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How Performance Issues Impact Cloud Adoption Cloud computing is continually changing the way IT services are provided. The initial promise of cloud computing was the ease of Internet service delivery and of simplified service management. A current challenge a company can face is related to how to incorporate cloud computing into their integrated business and IT strategy. It is necessary to develop an enterprise cloud adoption strategy in order to grow and stay competitive. According to an IDC survey, Availability, Performance and Security are the three main problems when it comes to cloud adoption. The risk of data loss and
The State Of SaaS Adoption The most common problems with the adoption of SaaS and how to overcome them. Software-as-a-Service (SaaS) is not just a cloud-based delivery model, but also a service that allows organizations to meet their IT service management needs. Without a doubt, SaaS applications have a lot of benefits: saving money and time, focusing technology budgets on competitive advantages rather than infrastructure or gaining immediate access to the latest innovations. Without a doubt, adopting SaaS brings great benefits to enterprises. However, there are also some problems organizations may face while dealing with SaaS. So before choosing a provider, try
HP ‘Master The Cloud’ Event (Montreal) – Part 2 HP Breakout Session How to accelerate the journey to private or hybrid cloud With Chris Christianopoulos CloudStrike and CloudSystem Lead, HP Canada “You recognize the power of the cloud. Deploy new applications and services in hours instead of months. Match IT resources to demand with unprecedented efficiency. This session will explore best practices for transitioning quickly and securely, while demonstrating clear business value.” (session overview) “We’re at A, so how do we get to B? If we look at the IT world today, we’ve evolved to more complex systems… From physical IT services, to virtualized, to
Palo Alto, Calif., June 21, 2011 – Symphony Services today announced it has established its award-winning IT service management offering, SUMMIT, as its own company. The new company, SUMMUS Software Inc., will aggressively advance SUMMIT’s goals of driving significant improvements to distributed IT governance, service levels and productivity—while addressing global management challenges via the broadest IT monitoring and management functionality available in a Software-as-a-Service (SaaS) model. While the majority of distributed IT service providers focus their offerings on large enterprise customers, SUMMUS is suitable for addressing the needs of small to mid-sized customers as well, ranging from $50 million to
