service level agreements

How Performance Issues Impact Cloud Adoption Cloud computing is continually changing the way IT services are provided. The initial promise of cloud computing was the ease of Internet service delivery and of simplified service management. A current challenge a company can face is related to how to incorporate cloud computing into their integrated business and IT strategy. It is necessary to develop an enterprise cloud adoption strategy in order to grow and stay competitive. According to an IDC survey, Availability, Performance and Security are the three main problems when it comes to cloud adoption. The risk of data loss and

ENJOY THE FULL ARTICLE!

Outsourcing Services – Risks And Advantages Outsourcing non-core activities represents an essential preoccupation of every modern IT company. But, as IT companies consider the vast positive aspects and allure of IT services outsourcing, they must balance the risks and issues with the potential for labor arbitrage (the economic phenomenon where jobs move to countries where labor and the cost of doing business is inexpensive). Advantages Save money: Organizations that decide to outsource IT services, whether offshore or through a nearby service provider, transform fixed expenses to variable ones, liberating up capital for utilization in other areas. Focus on Core Operations: Outsourcing IT services enables you

ENJOY THE FULL ARTICLE!

Working On A Cloud Software Service Level Agreement As more and more consumers outsource their infrastructure to cloud providers, Service Level Agreements between consumers and providers is a key topic. According to IBM a Service Level Agreement, defines how the consumer will use the services and how the provider will deliver them”. It is essential for the consumer of cloud services to understand all the terms of the cloud’s provider and to consider the needs and objectives of his enterprise before signing an agreement. A Service Level Agreement should contain the following aspects: A list of the services the provider will

ENJOY THE FULL ARTICLE!

Cloud Compliance Audit: Learn More On The Unified Certification Standard From The MSP Alliance I have written previously about various types of audits that are necessary to validate your cloud service.  In this post, I will cover the cloud service audit that helps you pick the right cloud service provider (CSP). While it is important that customers take the initiative in checking the various guarantees offered by the vendor on their own, it is helpful to have an industry certification that verifies each of the major parameters and that backup the vendor’s claims. The Unified Certification Standard (UCS) from the

ENJOY THE FULL ARTICLE!

Taking the bull by the horns—Secure Identity, Information, and Infrastructure Continued From Part 3 Public cloud computing requires a security model that reconciles scalability and multi-tenancy with the need for trust. As enterprises move their computing environments along with their identities, information and infrastructure to the cloud, they must be willing to give up some level of control. To do that, they must be able to trust cloud systems and providers, and verify cloud processes and events. Important building blocks of trust and verification relationships include access control, data security, compliance and event management—all security elements well understood by IT departments

ENJOY THE FULL ARTICLE!

Types of Cloud and their relevance Continued From Part 1… There are three relevant types of clouds: Private (internal or vendor-hosted), Public (external), and Hybrid (mixed). Each cloud infrastructure has unique characteristics that can meet business objectives. Enterprise Private Cloud A private cloud enables enterprises to implement cloud computing solution at either their own site or at service provider’s datacenter. Enterprises are implementing a private cloud within areas of their infrastructure in which a cloud model makes the most sense. A private cloud provides many of the benefits of cloud computing without the loss of control and security risks associated

ENJOY THE FULL ARTICLE!

Cloud Computing: Leading From The Front – Part 1 Cloud computing is not just a trend. It is changing the way IT organizations drive business value. In a short span of time, cloud computing has changed the way in which businesses and individuals consume computing resources. Cloud signifies a fundamental shift from a traditional model to a more dynamic model of consuming IT in which resources are more flexibly deployed than was the historical models. In short, cloud computing refers to a convergence of technologies and trends that are making IT infrastructures and resource intensive applications more modular, and more

ENJOY THE FULL ARTICLE!

Creating your Cloud based Backup and Data Recovery strategy Data backups form an important part of an enterprise’s Disaster Recovery/Business Continuity planning (DR/BC). Traditionally the data was stored on tapes and physical media, at an off-site location, to mitigate the effect of the disaster. Saving the data on-site would have negated the benefit of having a backup, since there is a high probability that the backup would have been as compromised as the original. Now, the availability of cloud based backup and recovery services have created an option for enterprises to store at a virtual drive off-site, while reducing the

ENJOY THE FULL ARTICLE!



Page 2 of 3123