service innovation

Stuck In The Clouds: The Issue Of Data Ownership While the immediate benefits of cloud services are typically clear to new users, individuals and businesses alike are becoming increasingly aware of a looming issue: vendor lock-in. As these users amass large amounts of data in their cloud-based accounts, from email to pictures and everything in between, they are learning that exporting that data can pose a significant challenge. Vendors often rely on the fact that once you are comfortable using their services it is difficult to leave and move that data out or to another service. For individuals, this can mean

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