Leverage Social CRM, Billing To Better Engage And Understand Your Customers If your organization is doing business in the cloud and SaaS space, you know it’s all about managing your funnel and your opportunities. The entire organization needs to focus on streamlining the quote-to-cash process. However, you also need to consider the business buzzword of the year: “social.” There’s social media, the social enterprise, social games, apps and more. But let’s bring social back to its roots; social is really about communicating and understanding one another. In fact, “Know thy customer” should be a core tenet of any business. Social
service businesses
Microsoft software and services empower service provider partners to deliver enterprise-class solutions to small and midsize businesses. WASHINGTON, July 14 /PRNewswire-FirstCall/ – This week at the Microsoft Worldwide Partner Conference 2010, Microsoft Corp. is highlighting market opportunities for hosting and communications service providers as adoption of cloud services among small and midsize business (SMBs) continues to rise. Microsoft is helping service providers take advantage of those opportunities through its software, services and programs that enable them to become trusted advisors and full-service IT providers to businesses. “Microsoft sees service providers becoming more important as the cloud becomes more predominant. Given
