Posts tagged Salesforce
Fujitsu, Microsoft Unite To Take Cloud Computing Global
Jul 10th
TOKYO (Nikkei)–Fujitsu Ltd. (FJTSY, 6702.TO) and Microsoft Corp. (MSFT) will share data centers worldwide in a bid to catch up to Google Inc. (GOOG) and other pioneers in the business of providing software and computing services online, the Nikkei reported Friday.
The effort will combine Microsoft software with Fujitsu customer service to speed both firms’ expansion into cloud computing.
Fujitsu operates 90 or so data centers in 16 countries. As early as this year, it will begin hosting Microsoft cloud services at its Tatebayashi center in Gunma Prefecture. It plans to do the same at locations in the U.S., the U.K., Singapore and elsewhere, equipping them with the necessary technology. In deciding to work with Microsoft, Fujitsu acknowledges that its own cloud services have limited prospects for growth abroad.
Microsoft is racing to expand its cloud services worldwide, having opened massive data centers in Chicago and Dublin last year. But the U.S. firm has been stretched thin in customer support and other areas and will seek to reinforce them in cooperation with Fujitsu. Microsoft also believes that teaming with Fujitsu will help it make customers of globalizing Japanese companies.
The partners are considering joint investment in new data centers, which cost tens of billions of yen to build.
Microsoft this January introduced Windows Azure, which gives businesses Internet-based access to Windows software stored at Microsoft data centers instead of on their own computers. Through its partnership with Microsoft, Fujitsu will try to tap this base of Windows users.
Salesforce.com, a leader in cloud services, has about 77,000 customers worldwide, including the Ministry of Economy, Trade and Industry and Sompo Japan Insurance Inc. Google invested around 700 billion yen in its cloud computing business from 2006 to 2009. Among its customers in Japan is toilet manufacturer Toto Ltd. (5332.TO).
Both firms are pushing more aggressively into Japan, threatening domestic information technology giants. Fujitsu will seek to counter this challenge by working with Microsoft to build a global presence in cloud computing.
The world market for cloud computing will grow to $55.5 billion in 2014 from $16 billion in 2009, reckons U.S. research firm IDC. Japan’s IT industry is hampered by its inability to offer the same level of cloud services worldwide even as more domestic firms globalize.
Full Source: The Wall Street Journal
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Microsoft wants its partners ‘All in’ with the cloud
Jul 9th
By Mary Jo Foley
Starting July 12, Microsoft’s annual Worldwide Partner Conference kicks off in Washington, DC. The company’s loudest messaging at the four-day event will be that Microsoft partners need to be “All In” with the cloud, just like Redmond itself.
Microsoft will be highlighting many of its partners that have managed to transition their businesses so as to be more cloud-centric. But company officials also will attempt to convince the rest of the nearly 10,000 expected attendees that it’s time for them to be leading with cloud services like Microsoft’s Business Productivity Online Suite (BPOS), the forthcoming Windows InTune systems management software/service and the Azure cloud platform.
(I’m especially interested in how Microsoft plans to get partners involved in selling Azure. So far, the Softies have published a number of case studies highlighting developers who’ve built new applications on Azure, but I’ve heard/seen very little about how Microsoft’s reseller community is supposed to get invovled/paid for pushing Azure to the masses.)
Getting partners on board with Microsoft’s cloud push is critical for the Redmondians, as Microsoft relies heavily on integrators, resellers, independent software vendors and OEMs to act as its primary salesforce. While the Microsoft brass warned the company’s partners a few years ago that Microsoft was planning to get into selling hosted services (and they needed to “move up the stack” and get out of the way or risk being run down), Microsoft partners still have a lot of questions about the cloud and their place in it.
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Top 5 CRM Services Running In The Cloud…
Jul 6th
One of the leaders of the pack. Salesforce.com is known to be a market leader in CRM. It combines the best of business processes and technology that provides powerful CRM services. Salesforce.com offers an array of CRM and business application services that allow customers and subscribers to systematically record and store business data.
SageCRM.com offers CRM solution to enhance the power and convenience of web for marketing, sales, and customer care tools needed for marketing and selling industry leading service. Its software also provides tools for managing and analyzing all the current and historical data and activities.
Netsuite offers a comprehensive CRM solution set with customization tools. What makes it as a comprehensive package is because Netsuite is an on demand service with all in one front and back office solution. One of its unique features is the real time analytics dashboard that provides easy to view role specific business information which is always up-to-date.
SugarCRM’saward-winning applications offer a single system of truth for managing customer interactions across different lines of business. SugarCRM is an open-source software-solution vendor which produces the Sugar Customer Relationship Management (CRM) system.
Microsoft Dynamics CRM Services is Microsoft’s online CRM that offers different plans for professional, advanced and enterprise level businesses. The web-based service gives more enhancement in customer service capabilities. It can automate workflow and provide analytics that helps to fill the productivity of business.
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Cisco Live Snapshot: Cloud Computing Adoption Surges Ahead
Jun 30th
Cloud Benefits Clear Despite Debate Over Definitions Shows Network Instruments Onsite Survey
LAS VEGAS, June 30 /PRNewswire/ — According to a survey conducted during Cisco Live, 71 percent of organizations have implemented some form of cloud computing, despite an unclear understanding as to the actual definition of the technology. From the exhibition floor, Network Instruments polled 184 network engineers, managers, and directors and found:
Widespread Cloud Adoption: Of the 71 percent having adopted cloud computing solutions, half of these respondents deployed some form of private cloud. Forty-six percent implemented some form of Software as a Service (SaaS), such as SalesForce.com or Google Apps. Thirty-two percent utilize Infrastructure as a Service (IaaS), such as Amazon Elastic Compute Cloud. A smaller number (16 percent) rely on some form of Platform as a Service (PaaS), such as Microsoft Azure and SalesForce.com’s Force.
Meaning of the Cloud Debatable: The term “cloud computing” meant different things to respondents. To the majority, it meant any IT services accessed via public Internet (46 percent). For other respondents, the term referred to computer resources and storage that can be accessed on-demand (34 percent). A smaller number of respondents stated cloud computing pertained to the outsourcing of hosting and management of computing resources to third-party providers (30 percent).
Real Gains Realized: The survey asked those who had implemented cloud computing to discuss how performance had changed after implementation. Sixty-four percent reported that application availability improved. The second area of improvement reported was a reduction in the costs of managing IT infrastructure (48 percent).
Technology Trouble Spots: While several respondents indicated their organizations saw definite gains from the technology, others observed network performance stayed the same or declined. Sixty-five percent indicated that security of corporate data declined or remained the same, compared to 35 percent that saw security improvements. With regards to troubleshooting performance problems, 61 percent reported no change or faced increased difficulty in detecting and solving problems.
“With proper planning and tools to ensure visibility from the user to the cloud provider, Cisco Live attendees are successfully deploying cloud services,” said Brad Reinboldt, product marketing manager at Network Instruments. “I was a bit surprised by the number of companies lacking tools to detect and troubleshoot cloud performance issues, as they risk running into significant problems that jeopardize any cost savings they may have initially gained.”
About Network Instruments:
Network Instruments, a leading provider of performance management and troubleshooting for fifteen years, helps organizations ensure the delivery of business-critical applications. The company’s platform of management and reporting products provides comprehensive visibility into networks and applications to optimize performance, speed troubleshooting, and assist long-term capacity planning. Network Instruments achieved profitability in its first quarter and posted revenue growth every year since its founding — without any external funding. Headquartered in Minneapolis, the company has sales offices worldwide and distributors in over 50 countries. For more information, please visit www.networkinstruments.com.
SOURCE Network Instruments


