SaaS CX cloud platform

RightNow Technologies Interview Cloudtweaks.com recently spoke with Andrew Hull, Director of Product Marketing at RightNow, and JP Saunders, Director of Product Marketing, CX Platform at RightNow, about current trends in cloud computing. RightNow is well positioned in the CRM space focused on large business to consumer interactions.  The company’s unique focus is on the broader “customer experience,” where customers interact with businesses using email, on-line chat, and call center response.  RightNow’s mission-critical SaaS CX cloud platform, provides reliability, scalability, security, and the flexibility organizations need to support the delivery of an exceptional customer experience. RightNow’s hosting environment also provides much

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