Taking the PBX into the Cloud No matter how dramatic the reductions in OPEX, no matter how impressive the promised ROI, small and medium businesses cannot afford to rip and replace current infrastructure every time a technology breakthrough makes headlines. Take the case of the PBX—on-premise equipment and systems have become increasingly complex and unwieldy to support and upgrade. Cloud-hosted PBX services, in contrast, offer an enticing list of cost-saving IP communications capabilities: Enterprise-class unified communications features (audio-video conferencing, integrated voicemail and email, automatic call forwarding, and more) Integration with other enterprise-class business applications (instant messaging, conference room scheduling, etc.)
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Head in the Clouds: Getting a Cloud-Based Business Phone System Cloud technology is showing up everywhere as the best and most efficient means of data storage. If you’re a cloud technology enthusiast, you can now use a cloud system for your phone system, too. Cloud (or virtual) PBXs are the latest in PBX technology. A PBX, or “public branch exchange” is the switchboard system that allows a business to successfully route inbound and outbound calls. Originally, a PBX was a large piece of hardware that needed to be manually operated and regularly maintained. Today, some businesses still use these traditional
Five Reasons Why Hosted PBX Makes Good Business Sense If you’re in the market for a new phone system or want to upgrade your existing phone system, you should definitely check out what hosted PBX solutions have to offer. Unlike traditional PBX systems that consist of extensive hardware and equipment investments, hosted PBX needs little more than a telephone handset connected to the “cloud” on your vendor’s IP network in order to work. Industry research shows that hosted PBX is one of the fastest growing technologies. Dollar for dollar, hosted PBX gives you much more functionality and features compared to traditional
