management

Mimecast Email Servers Go Down – 100% Uptime SLA? No cloud service provider should ever claim 100% uptime and it seems that Mimecast had a very tough day yesterday. Its mail servers went down in the UK, bringing down its cloud mail management services and angering many of its UK customers who couldn’t access the mail service. The company blames the outage on a series of servers coming down in one of its UK data centers. It later updated that a server by server check is underway and a good number of the servers have gone back up. This indicates the extent

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Saudi Arabia Builds A Healthier Tomorrow With The IBM Cloud “Health is the greatest gift, contentment the greatest wealth, faithfulness the best relationship.”                                                                 - Gautama Buddha (563-483 BC), spiritual leader and founder of Buddhism. Cloud computing can bestow many gifts on businesses – cost efficiencies, performance optimization, mobility – but when it bestows the gift of a healthier future, that is the greatest gift of all. And this is what has led Saudi Arabia to embrace IBM’s cloud-based Public Health Solution. This is not the first time I’m writing about the significant synchronicities between cloud computing and healthcare. From two

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Cloud Governance Should Be Prioritized When businesses move existing applications and resources to the cloud, they always do it in phases, moving the most stable applications first in order to minimize down time. The transition is a slow process which enables users to have enough time to adapt to the new system. Because of this, cloud governance is also staggered per application or phase. The problem here is that people will get used to the staggered way governance is being implemented with many people overseeing governance for each different application. The correct method is a centralized approach to managing cloud

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Revolutionize Real-time Website Monitoring with Webmon “If you can’t measure it, you can’t improve it.” – Lord Kelvin (1824-1907), British physicist and engineer. Lord Kelvin, father of the absolute temperature scale now named after him, got it right more than a hundred years ago. Measurement is critical to improvement, whether it be a product or process. Even the management doctrine of “What cannot be measured cannot be managed” has its origins in Kelvin’s pronouncement. In a world of business that operates 24x7x365 (24 hours a day, 7 days a week, 365 days a year – in other words, always), real-time

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Head in the Clouds: Getting a Cloud-Based Business Phone System Cloud technology is showing up everywhere as the best and most efficient means of data storage. If you’re a cloud technology enthusiast, you can now use a cloud system for your phone system, too. Cloud (or virtual) PBXs are the latest in PBX technology. A PBX, or “public branch exchange” is the switchboard system that allows a business to successfully route inbound and outbound calls. Originally, a PBX was a large piece of hardware that needed to be manually operated and regularly maintained. Today, some businesses still use these traditional

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Cloud Maturity Study Reveals The Top 10 Issues Eroding Cloud Confidence New Research by Cloud Security Alliance and ISACA Identifies Government Regulations, Exit Strategies, and International Data Privacy as Top Concerns Rolling Meadows, IL, USA (27 September 2012)—Findings from a joint Cloud Security Alliance (CSA) and ISACA survey show that government regulations, exit strategies and international data privacy dominate the Top 10 areas where confidence in the cloud is lowest. A collaborative project by ISACA and CSA, the Cloud Market Maturity study  provides business and IT leaders with insight into the maturity of cloud computing and will help identify any

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Cloud computing: A few glitches that need to be eradicated Cloud computing is the latest trend when it comes to efficient data storage that is easily accessible and portable. Think of a LAN with a single server between hosts of computers. Now think of a grand-scale LAN where not only operational data is shared but also the user information is shared; this is the concept of cloud computing. This may sound highly lucrative especially for database management since it provides almost instantaneous accessibility with real time data-handling capabilities. It allows the user to have unlimited data storage capability without having the actual hardware. All you

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The Shifting Role Of IT In Cloud Computing The line between cloud computing and information technology is hazy, but it is always safe to say that they complement each other, with cloud computing representing the latest paradigm for remodeling IT services. There are very clear roles of IT in cloud computing technology, which can yield greater business benefits if well harnessed. On one hand, IT is playing a big role in proactive management of new acquisitions, financial trade-offs, and security challenges of cloud-based services. This means that the role of IT has changed from the traditional owner and operator of

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