Five Reasons You Need Hybrid Cloud Unified Communications Cloud-based unified communications services have transformed the ways businesses communicate. With unified communications–as-a-service solutions (UCaaS) enabling traditional communication and collaboration tools to be mobile and portable, business can have a seamless communication environment available anywhere, anytime. This new seamless communications environment has helped businesses become more nimble, more responsive to their customers and streamline their business processes. With technology and service delivery evolving rapidly, it is important to note that not all unified communications solutions are equal. Pure hosted UCaaS solutions lack reliability as well as many of the enterprise features companies rely
managed services
Cloud Infographic: Managed Services & The Cloud Everyone seems to want to take advantage of cloud computing these days, but few people actually take the time to think about the risks that come along with this kind of service. To manage cloud security risks, you have to know which risks in the cloud actually pose a threat to your business. Different types of clouds environments will come with different problems, so you need to learn about your cloud service to be able to realize what could go wrong if you are not careful at all times. Infographic Source: Syntax
Major Cloud Outages of 2012 to Learn From According to a recent report by the International Working Group on Cloud Computing Resiliency, each year a cloud computing service is usually down for an average of 7.5 hours. Companies who use the cloud for running their operations totally or partially were severely affected this year. So, let’s see some of the biggest outages suffered by cloud users in 2012: Microsoft Windows Azure Microsoft Windows Azure suffered an extensive, worldwide outage in February that wasn’t fully addressed for more than 24 hours. The Azure cloud service outage impacted more geographic regions in
Gartner Introduces: New Magic Quadrant for Public Cloud IaaS I’m happy to announce that the new Gartner Magic Quadrant for Public Cloud Infrastructure as a Service has been published. (Client-only link. Sorry; I’ll link a public reprint when one is available.) This is a brand-new Magic Quadrant; our previous Magic Quadrant has essentially been split into two MQs, this new Public Cloud IaaS MQ that focuses on self-service, and an updated and more focused iteration of the previous MQ, focused on managed services, called the Managed Hosting and Cloud IaaS MQ. It’s been a long and interesting and sometimes controversial journey. Threaded throughout this whole Magic Quadrant are the
The Public Cloud While I was writing my article on the history of cloud computing the other week, I have realized how far we have come, starting from brilliant ideas in Internet and computing as services, to today’s world where both are common place. The dream of on-demand computing where services are available much like how our electricity is delivered and paid for to anyone and everywhere when they want it and how they want it has been delivered. Cloud computing today comes in various forms that should serve all of our needs from public cloud, private cloud, or a
SunGard Offers Cisco Powered IaaS Cloud SunGard Enterprise Cloud Services have met the highest level of achievement for partners delivering Cisco technologies as a managed solution. The company has been certified as a Cisco Master Managed Services Channel Partner (MSCP) and also received the official designation of a Cisco Cloud Provider to offer Cisco Powered IaaS (Infrastructure-as-a-Service) Cloud. Cisco now recognizes SunGard, a software and technology services company, as a provider that can deliver exceptional cloud services in a multitenant environment to end customers. Cisco Master Managed Services Channel Partner program supports partners who sell and deliver managed and cloud
Oracle Supports Cerner Cloud Services Global health care company Cerner is using Oracle Enterprise Manager to launch new private and public cloud services to increase IT efficiency and optimize business value. Cerner was experiencing a growing client base and aimed to leverage its operational knowledge within a cloud infrastructure to support its 9,000 facilities across the world. In addition to eliminating error, the company wanted to eliminate waste for health care providers and to generate additional revenue. Cerner gradually built its existing managed service offerings with new cloud based services supported by Oracle Enterprise Manager, and thus reduced capital investments
