Securing Cloud CRM for better Customer adoption Cloud Computing and CRM Cloud computing is the techno-business strategy of web-based access of diverse set of applications from any device and less workload on the Customer Service Representative’s (CSR) device as the software and data gets stored elsewhere. Any kind of application can be accessed through cloud, right from trivial word processing software to complex analytical engine for an enterprise. The primary benefit of cloud platform is that it allows an organization to focus only on its core competency as the complexity and overhead of managing IT applications and infrastructure will be
The Bring-Your-Own-Device (BYOD) Revolution Through The Cloud Business organizations have traditionally provided employees with all the required tools and equipment that they need to perform their jobs; this has been true for large organizations since people started, well, organizing. But for smaller organizations that do not have the money to provide their people with everything, the employees bring their own tools of the trade. This is also true for speciality trades like carving and carpentry or any crafting profession; though the shop might provide the tools, most craftsmen bring their own because they are more comfortable with them. At present, companies provide all employees with the tools,
A Flash View In The Building Of The Cloud How often did you want to share a picture, a favorite song, or even a movie with a friend but suddenly realized that you had deleted those files from your laptop and only had them on a backup hard drive at home? Probably not very often, but often enough for you to begin thinking fondly about the cloud. And now that the IT world is becoming more and more mobile, with smartphones, tablet PCs, and mini laptops, we are bound to see how more personal data will begin their cloud existence.
Cloud Infographic: The Real Cost Of BYOD As employees continue to bring personal mobile devices and laptops into the workplace, most businesses have resigned themselves to dealing with the security and management headaches of the new BYOD reality. But now, with the growing popularity of cloud storage and synchronization services, companies have found themselves facing the next wave in the consumerization of IT: “Bring your own cloud” or BYOC. Read Our Full Article Below is an interesting infographic by Xigo illustrating the potential number of Network-Connected Devices by 2015. Infographic Source: Xigo
Is Cloud Computing Killing the Hardware Stars? Dell, HP: Take Heed New York Times “Bits” writer Quentin Hardy declared major victory last week for cloud computing. The triumph resounded well enough to earn the title “The Week the Cloud Won.” After lengthy months of incremental progress, cloud’s organizations have finally chipped away at the big boys of technology like Dell and Hewlett Packard. These heavy hitters in “enterprise computing” dwindled in earnings, whereas Salesforce.com, a major cloud computing company, saw its profits skyrocket by nearly 40%. True cloud diehards interpret these developments, as does Hardy, as bellwethers of auspicious change for
When a small business first starts up, there’s a good chance everything it needs resides on the founder’s PC. Customer lists might be in word processor documents or spreadsheets, and assets are probably scarce enough to be tracked on paper. But as the business grows and additional staff and computers are added, especially if they’re laptops, the number and criticality of files on various PCs gets to the point where it’s too risky to keep them where they are. And when any given laptop is out of the office, so are important pieces of the business. So, all you need