Working With Customers And The Cloud You may have the best product or service in the world, but without a customer you have nothing. Today’s assets focus on the customer and how you can leverage the cloud (and other technologies) to optimize customer engagement. “The goal as a company is to have customer service that is not just the best but legendary.“ – Sam Walton (1918-1992), legendary founder of Wal-Mart. Wal-Mart has excellent customer service, but that’s not the only thing that makes it the most valuable company in the world. Its lean supply chain and cost efficiencies help it
founder of Microsoft
Book Review: Idea Man by Paul Allen, Co-founder of Microsoft Don’t worry about people stealing your ideas. If your ideas are any good, you’ll have to ram them down people’s throats. ~ Howard Aiken That seems an appropriate quote for microcomputer’s early days and the challenges that faced Paul Allen. I received Paul Allen’s book, “Idea Man” four days ago and finished it yesterday afternoon. Maureen Cole at the Penguin Group had been kind enough to send me a copy for review (Thank you Maureen!). As many of us in business and technology already know, Paul Allen, the 17th wealthiest American, with a
Mainframes -> PCs -> Cloud Computing? “I think there is a world market for maybe five computers.” – Thomas J. Watson (1874-1956), former president of IBM. “640 KB is more memory than anyone will ever need.” – Bill Gates, founder of Microsoft. Although there is no documentary evidence of these quotes having actually originated from these two stalwarts of computing, the fact that there is considerable popular literature attributed to them is evidence of the prevailing thought at different times in computing history. So, what do these two quotes tell us? Only that expectations in the computing industry change considerably
