Working With Customers And The Cloud You may have the best product or service in the world, but without a customer you have nothing. Today’s assets focus on the customer and how you can leverage the cloud (and other technologies) to optimize customer engagement. “The goal as a company is to have customer service that is not just the best but legendary.“ – Sam Walton (1918-1992), legendary founder of Wal-Mart. Wal-Mart has excellent customer service, but that’s not the only thing that makes it the most valuable company in the world. Its lean supply chain and cost efficiencies help it
financial services
Past, Present and Future: Cloud Computing in Three Minutes Perhaps the most interesting thing about the cloud is just how fluffy it really is. Recent news indicates that it has finally gone mainsteam. Yet at the same time, most people are still not quite clear on what the cloud really is. To get a better understanding, here’s a three-minute summary of where the clouds came from and where they are heading. Looking at the roots of the cloud computing movement, it all really started in the late ‘90s when companies with a Software-as-a-Service (SaaS) business model started surfacing. Perhaps the most well known pioneer is Salesforce.com,
Emerging Markets Emerge Leaders in Cloud Computing Adoption – I Even ignoring my love for alliterations (“emerging leaders emerge leaders”), there’s no denying that developing nations are taking to cloud computing with greater vigor than developed economies. A recent study by Indian IT consulting giant Tata Consultancy Services, a company that is doing groundbreaking work in this field (See: InstaCompute: Simple & Instant Cloud Computing) and featured prominently in an earlier article about the growth of cloud computing in India (See: Is India The Next Cloud Computing Superpower?), has revealed that companies in Latin America (LatAm) and Asia-Pacific (APAC) far outrun Europe and the US
Is Warren Buffett a Supporter of Cloud Computing? “It’s only when the tide goes out that you learn who’s been swimming naked.” – Warren Buffett, legendary investor and one of the richest men in the world. In the wake of the sub-prime mortgage crisis and the collapse of Bear Stearns and Lehman Brothers, Warren Buffett’s quote seems especially relevant. While this clearly demonstrates his aversion to risk, his recent buy may possibly indicate a support for cloud computing. In a world full of corrupt leaders and avaricious businessmen, Warren Buffett is a role model worth looking up to. In spite
Infosys and Microsoft Facilitate Global Adoption of Cloud Infosys and Microsoft will jointly address the needs of global enterprises as they adopt the cloud, across industries such as financial services, manufacturing, retail and healthcare. Both companies will provide cloud-based offerings to clients and collaborate on solution area development, technical proof of concepts, and sales and marketing initiatives. A MoU has been signed to this end, according to economictimes.indiatimes.com. The article notes that Infosys gets about 2% of its total revenue from its cloud business and sees it as a major growth driver. Apparently, this is a smart move as a
CSC Streamlines Insurance with Cloud Services CSC is enabling insurers to tap into offerings in a secure, highly scalable environment through the launch of its new offering called Breezeway. This collection of cloud-based, Web-subscription services can be used on multiple devices and platforms and have the ability to support a variety of multiline insurance agency functions. CSC's first series of services in the Breezeway collection provides a desktop application that is built on Force.com. This offering provides agents and brokers with an instant link to carrier insurance applications and supports email, collaboration, electronic new business application management and e-signature. The
SINGAPORE – May 31, 2011 – Equinix, Inc. (Nasdaq: EQIX), a provider of global data center services, today announced that BrightHost, a leading supplier of high-capacity cloud infrastructure and web hosting solutions, is leveraging Platform Equinix to support the expansion of its managed private cloud solutions to Hong Kong. The deployment of its cloud offering within Equinix’s Hong Kong (HK1) International Business Exchange™ (IBX®) data center enables BrightHost to meet its blue-chip customers’ requirement for a presence in Asia. Michael Richardson, Manager at BrightHost said: “The nature of our solutions require a highly available and scalable environment, using best-of-breed performance
