Negotiating Tips On Software-As-A-Service Contracts More often than not, people don’t ask questions. However, when it comes to negotiating a SaaS contract, it pays if a customer asks. In general, a client mustn’t be ashamed to ask even the simplest question. With the increasing popularity of cloud computing, IT administrators and Chief Information Officers will often find themselves dealing SaaS solutions providers. According to Gartner, it expects SaaS revenues from around the world to reach $14.5 billion for 2012. By 2015, it expects the revenues to hit $22.1 billion. With the present move towards the cloud, customers must be wary
due diligence
Cloud Computing: With Great Power Comes Great Responsibility The cloud delivery model gives vendors a great amount of power. It is easier to create, deploy, maintain and enhance a service than it has been at any other point in computing history. Just look at Facebook, which grew to 500 million members in a very short period of time. People readily share within it, many with a limited understanding of the potential risks to their private information. The ability to make an enhancement and almost instantly put it into the customer’s hands is immensely powerful – and immensely dangerous. If you’re
Don’t Write Cloud Checks That You Can’t Cash The cloud champions our instinct to refine communication and speed our thoughts along. It’s revolutionary, important, and thoroughly of the zeitgeist. One description still unfit for the cloud, however, is cheap. Computer World has recently exposed several areas that cloud computing continues to thin our wallets with. Rent and utilities, one area they mention, frequently surprises cloud newcomers, who assume that their running costs will plummet once they relocate their systems to the cloud. Standard charges to a system’s infrastructure are inherent to the cloud, resulting in more funds that need to
The Cloud Lock-In (Part 1): Public IaaS is Great ! It always good to start with Wikipedia’s definition as it helps to initiate a structured discussion, here is Wiki’s definition for Lock-In: “In economics, vendor lock-in, also known as proprietary lock-in or customer lock-in, makes a customer dependent on a vendor for products and services, unable to use another vendor without substantial switching costs. Lock-in costs which create barriers to market entry may result in antitrust action against a monopoly.” Read more on Wikipedia Does the cloud present a major lock-in ? Does the move create substantial switching costs? “Yes !” is the
