Taking the PBX into the Cloud No matter how dramatic the reductions in OPEX, no matter how impressive the promised ROI, small and medium businesses cannot afford to rip and replace current infrastructure every time a technology breakthrough makes headlines. Take the case of the PBX—on-premise equipment and systems have become increasingly complex and unwieldy to support and upgrade. Cloud-hosted PBX services, in contrast, offer an enticing list of cost-saving IP communications capabilities: Enterprise-class unified communications features (audio-video conferencing, integrated voicemail and email, automatic call forwarding, and more) Integration with other enterprise-class business applications (instant messaging, conference room scheduling, etc.)
communications services
Five Reasons You Need Hybrid Cloud Unified Communications Cloud-based unified communications services have transformed the ways businesses communicate. With unified communications–as-a-service solutions (UCaaS) enabling traditional communication and collaboration tools to be mobile and portable, business can have a seamless communication environment available anywhere, anytime. This new seamless communications environment has helped businesses become more nimble, more responsive to their customers and streamline their business processes. With technology and service delivery evolving rapidly, it is important to note that not all unified communications solutions are equal. Pure hosted UCaaS solutions lack reliability as well as many of the enterprise features companies rely
Heroes of the Cloud – Part 9 A study of Cloud Computing should include not only the companies and entrepreneurs who have raised the Cloud from a concept to “the next big thing” in Information Technology. The study should also include those who have come to depend on the power of the Cloud. Earlier in our look at the pioneers of Cloud Computing… (1 2 3 4 5 6 7 8) we partially defined “The Cloud” as a metaphor for the Internet. Another very workable definition would be that the Cloud is a tool for handling Big Data. Big Data is loosely defined as data sets that include
Cloud Computing As Collaboration Platform – Part 2 Continued from Part 1 Cloud computing also helps companies to benefit from online services like unified communications services and collaboration that improves productivity and reduces the cost on travel and meetings. Microsoft SharePoint, Google Cloud Platform, Microsoft Online Services Business Productivity Suite, etc. are a few examples of collaboration platforms that can be used by companies with a monthly subscription without having to purchase software licenses. Some cloud vendors also offer free upgrades to latest hosted software versions. Cloud to Test Network Configuration Testing of network equipment configuration is one of the
Anything As A Service? Learn About The Newest Concepts In Cloud New acronyms are used in cloud computing to express key concepts and the great number of services each of these classify. While IaaS (Infrastructure as a Service), PaaS (Platform as a Service) and SaaS (Software as a Service), are the three types of cloud computing that are often used by people in the business, there are people within the IT industry who are still unaware or unsure of what acronyms such as MaaS, C-MaaS, CaaS, DaaS or XaaS are. Monitoring as a Service (MaaS) refers to enterprise monitoring. Monitoring
8×8 Introduces Cloud-Based Virtual Room Service A new cloud-based video conferencing service from 8×8 is offering an easier, more flexible and significantly more affordable way to collaborate using voice, video and content. 8×8, a provider of innovative cloud communications and computing solutions, is offering these services to businesses of all sizes and claims that it can seamlessly and reliably interoperate with the largest number of participants at the lowest cost. The new service is based on 8×8′s voice and video IP service platform and unified communications (UC) solutions and Polycom’s UC Intelligent Core software platform and video collaboration solutions. 8×8






