How Cloud has transformed the Customer Support Business Nowadays almost any type of software you can imagine is available to use straight from the cloud. People are longer needed to install the software as it happened only a few years ago, because the data is streamed right on their browsers. There’s no need to mention how many benefits this brings up, but it can be quite useful to have a look at how this shift affected customer support and the related user voice. To put it straight up, during the last years customer support has radically shifted from software delivery
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Top 25 European Rising Stars 2012: ComodIT The Top 25 European Rising Stars is a special annual series by CloudTweaks, where we seek to celebrate new cloud startups that have demonstrated the strongest impact across the year. These have earned little or no press coverage nor loquacious claims but they are indeed rising. To authoritatively arrive at the top 25, we have applied a criteria pegged on critical parameters like the quality of management, current funding, valuable service provision, European based and professionalism in all respects. We welcome you to join us in this year’s tour de force where as
Cloud Computing Startups Raise Big Money: UPDATE 13 This is the fourteenth in a continuing series on startups raising funding. You can read the latest in the series at: Cloud Computing Startups Raise Big Money: UPDATE 12 . For previous updates, please click on relevant links in the aforementioned article. Today, there are two startups in focus – Sonian and Cloud Cruiser. Sonian Sonian, on its website, declares its mission of “archiving the world’s electronic documents.” The site also has a running counter which tracks the number of objects under management, and the number currently is in excess of 6 billion. Now, it has an additional
Christmas For the Cloud Comes in June Break out your naughty-or-nice list! Bake those cookies, and pour a complementary glass of milk. Structure 2012, one of the most important gatherings of the year, nigh on holiday, for true cloud cognoscenti. And once you arrive at the event in San Francisco, being held this year from June 20-21, don’t be surprised if your eyes catch passing glances of DropBox elves or iCloud Kris Kringles. For the fifth year, the Structure cloud conference has been produced by GigaOM, the online news network heralded for its coverage of emergent technologies and the shifting
How The Cloud Broker Can Help Your Business The dictionary defines a “broker” as “a person who functions as an intermediary between two or more parties in negotiating agreements, bargains, or the like.” Almost all of us, at some point in our lives, have utilized the services of a broker. From renting apartments to trading stocks, the role of the broker in facilitating transactions is common. Even nations are not unfamiliar with this term, with the United States having “brokered” peace between Egypt and Israel after the Yom Kippur War in 1973. Now, it seems, cloud computing is also experiencing
Cloud Computing Startups Raise Big Money: UPDATE 12 This is the thirteenth in a continuing series on startups raising funding. You can read the latest in the series at: Cloud Computing Startups Raise Big Money: UPDATE 11. For previous updates, please click on relevant links in the aforementioned article. Today, there are two startups in focus – CloudPassage and Opscode. CloudPassage CloudPassage, a San Francisco-based cloud security startup that advertises its services as “Everything you need to secure your cloud servers,” has raised $14 million in second-round funding, bringing total funds raised to $21 million. The B round was led by Tenaya
ScaleXtreme: Server automation from the Cloud As one of the major Cloud Computing startups to watch for the past few years now, ScaleXtreme offers server automation for both private and public clouds and datacenters. Utilizing their API users can build, deploy, monitor and manage server automation, particular those involving system generation and ongoing server system management. They also offer system template customization so that you can generate particular systems specific to your organization or business without too much hassle or customization. These template generated systems can then be launched easily onto any of your public or private cloud setups. The entire
