cloud computing controversies

Cloud Based Service Level Agreements A common theme in the chatter about cloud computing is the need for SLAs around performance and availability. These SLAs simply don’t exist or are specified in a way that makes them look like they’ll never be violated. For example, Amazon’s availability SLA is around the network connectivity for an entire availability zone. So if you have a single instance that can access the internet (whether or not your app will run on it), there is no violation. This is hardly a new state of affairs and there doesn’t seem to be much change coming

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