How Cloud has transformed the Customer Support Business Nowadays almost any type of software you can imagine is available to use straight from the cloud. People are longer needed to install the software as it happened only a few years ago, because the data is streamed right on their browsers. There’s no need to mention how many benefits this brings up, but it can be quite useful to have a look at how this shift affected customer support and the related user voice. To put it straight up, during the last years customer support has radically shifted from software delivery
How NGO’s Can Benefit From The Cloud Without a doubt, cloud computing is changing the way we work and the way we communicate through technology networks. Nowadays, almost every business is using cloud computing services, so it is no wonder the fact that many schools, charities, nonprofit and non-governmental organizations are using it as well. Instead of buying networking equipment and skilled ICT personnel to install, support and maintain the networks, Cisco Networking Academy offers an alternative in terms of cloud-based applications and services, for free, to NGOs, nonprofits or education institutions. As expected, this initiative has spread around the
Where Hardware Meets the Cloud: Arraying High-end Server Platforms The web has brought out hardware machinery spot-on to cloud-based applications. Some of these servers are so scalable in magnitude, mindboggling in performance and high-end in gigabytes capacity, that they even sound a little alien. Suddenly they are here and those who only thought of them as data processors without a name can now identify with them, courtesy of cloud computing platforms. Intel, through its Tyan partners, is an example of companies that have enabled this to happen through its cutting-edge processing units. These can be discussed under the following headings.
Open Source Software In Cloud Applications Providers of cloud-based solutions will bring in more than $241 billion in 2020, according to Forrester Research’s report on “Sizing the Cloud”. Since the emergence of cloud solution providers like Amazon, Rackspace, IBM and Microsoft, software development and deployment is increasingly taking place in the cloud. And, in the next few years, we are likely to see more and more innovative technology companies completely suspended in the cloud. What makes the cloud particularly attractive to enterprises is that it enables companies to lease access to infrastructure, platforms and software, drastically reducing their overall operating
Cloud Resource Orchestration I. Introduction The cloud computing paradigm is steadily shifting the course of computing away from physical hardware with locally managed software platforms toward virtualized, cloud-based services. This new paradigm, brought about by cloud computing, provides users with instant access to virtually unlimited computing resources and, at the same time, allows providers to deploy complex IT infrastructure as a service (IAAS). There is a huge benefit from economies of scale and tremendous gains in multiplexing offered by the sharing of the underlying physical infrastructure using virtualization. But all these benefits come at great cost. The sheer scale and highly
Cloud Ahoy! Cisco Style: The Cloud-Connected Solution Cisco has lived up to its promise – the promise to come up with a dedicated release intrinsically centered around cloud-based products and services. Cisco flaunted the release teaser for the first time at the Cisco Partner Summit held during April. This Tuesday marked the networking giant’s avowal of the said novel, cloud-centric routing modules and service packages under an altogether fresh brand label, the Cisco Cloud-Connected Solution. A number of fascinating products were revealed Tuesday at the Cisco Live in San Diego event. Amongst the lot was what Cisco refers to as
The Sino Cloud Shift: Unicom China Embraces Cloud Computing The nation’s second-largest telecommunications operator by subscriber count, China Unicom (Hong Kong) Limited, recently announced that from now on it will offer cloud-based services to business ventures. The announcement has made China Unicom the pioneer Sino-based telecom carrier to initiate saleable functioning of cloud computing services. The move comes primarily as an attempt to expand the company’s revenue generation sources. The announcement represents a significant leap towards a pronounced trend prevalent amongst telecommunications operators around the globe, triumphing over an unexciting growth rate in conventional network business by searching for novel