Call Center Services and Solutions For Your Business On The Cloud Global Response Global Response is a leading provider of outsourced customer contact solutions and call center services for multichannel retailers, direct response advertisers, healthcare and insurance providers, government and higher education. Global Response offers many IVR applications: Lead generation, NACSZ capture, automated surveys, Help lines, FAQ’s, and Order Status. Global Response also offers Voice Broadcasting – the ability to send out thousands of calls communicating time-critical information. Five9 With over 170 employees world-wide, Five9 has one of the largest engineering organizations in the industry, allowing the
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Contact Center Cloud Platform Honored for Exceptional Innovation SANTA CLARA, CA–(Marketwire – January 6, 2011) – LiveOps announced today that the LiveOps Contact Center Cloud Platform has received a 2010 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982. The LiveOps Contact Center Cloud Platform enables companies to rapidly deploy an always-on and instantly scalable contact center infrastructure in a pay-per-use model. By using a cloud-based service, LiveOps customers have many advantages over users of traditional software solutions including immediate and seamless access to new
