The Great Debate: Is The Cloud Ready for Mission Critical Applications? We all know cloud is the future of IT, but there are still a few unanswered questions. For instance, with all the high-profile cloud outages, is the cloud really ready for mission critical applications? This common question arises because inevitably, we wonder if the cloud is more or less reliable and secure than our own data centers. In a recent survey from North Bridge Venture Partners on cloud computing trends, 50 percent of respondents said they were confident cloud solutions were viable for mission critical business applications. Only three percent
business processes
Unified Communications as-a-Service (UCaaS) Unified Communications has evolved in the last few years to the point where it is integrated with emerging elements of cloud services, which led to Unified Communications as-a-Service (UCaaS). UCaaS has become immensely popular amongst small businesses because it helps them to avoid the capital and operational expenses which they should be paying when deploying a unified communication solution on their own. UCaaS technologies integrates enterprise messaging, presence location technology, telephony and video conferencing, online meetings. The technologies mentioned above are outsourced to a third-party supplier by using UCaaS and then delivered over the public Internet.
Cloud Infographic: Cloud Savings Cloud computing is quickly becoming a standard for business organizations, big or small. Everywhere you look in the industry cloud computing is being praised as the go to solution for companies trying to save money on IT costs and leverage their business processes to increase profits and probably save time too. But it is seldom shown how cloud computing benefits companies in terms of return on investment (ROI). Well let us explore some ways to calculate ROI from cloud computing and maybe convince more people to consider this new computing paradigm. See also: Calculating the True Cost of On-Premise
Cloud Infographic: Cloud And Mobile Adoption Increases IT Security Risks As more businesses transition their mission-critical operations to cloud and mobile-ready applications, the direct consequence is increased security vulnerability. Last year, more than 30% of all mission-critical business applications were already in the cloud. That number is expected to rise to 50% as early as 2015. And as more business processes continue to expose themselves, the need for more stringent security measures becomes even more apparent. An obvious solution would be to restrict the inclusion of sensitive data on cloud-driven applications. Unfortunately, as many as 15% of business leaders admit to not knowing how
How Business Process as a Service (BPaaS) works Business-process-as-a-service (BPaaS) is a relatively new concept. It mixes Business Process Management (BPM) with one or more aspects of cloud deployment: SaaS, IaaS, or PaaS. What is Business Process Management? Business process management is an approach that aims to make a company’s workflow more effective, efficient and adaptable to new developments. This kind of workflow enables businesses to be more flexible and to decrease their spending. Traditional Business Process Management Systems (BPMS) integrate business processes and keep track of running instances of these processes. A BPMS coordinates the execution of a business
Omnichannel Loyalty: The New Customer Connection Loyalty attrition is always a considerable problem when dealing with long term customer engagement. Costly and labor-intensive efforts to keep customers engaged are wasted due to the exponential deterioration of consumer interest. The idea of customer loyalty being a static state-of-mind has become obsolete. Now, customers demand constant participation, interaction and attention from and with the brand itself. But omnichannel loyalty (OCL) engages customers through a variety of ways. From various points of sale to social media, a company connects with its customers throughout different areas of the customer life cycle. If executed properly, OCL can have stronger long-term






