Practically Speaking About Cloud Computing: CLOUD CALL CENTERS. Part I Modern day Contact Centers are highly capital intensive and people intensive business. IT- Information Technology is an enabler for this business and so sometimes referred to as an IT Enabled Industry. The marketplace for call center technology is huge since this industry started in the [...]
Tag Archives: application service provider
Practically Speaking About Cloud Computing: SaaS: Software as a Service
SaaS: Software as a Service SaaS – Software as a Service From the old term of ASP or Application Service Provider, the service of providing Software Applications On-Demand over internet dates back a decade or more. However, with Cloud Computing entering with real time zeal, SaaS is banging enterprises with resurgence. During the year 2009 [...]
