The Ways Cloud Is Powering Call Center Innovation For any business owner, one of the biggest challenges associated with running a company is handling all of your communication needs. It can require a great deal of manpower to actually handle the inbound and outbound communications of your clients and also other businesses. If you aren’t equipped to handle these incoming calls, then it can reflect poorly on your business as a whole and it can cost you money that might have come about as the result of some sales. On the flip side, coming up with a plan to handle
The Dangers of the American Cloud Industry With all the hype that Cloud Computing is getting, more and more companies and individuals are jumping on the Cloud band wagon and enjoying the benefits. But despite its global reach, the greater majority of Cloud Computing infrastructure and service providers are still American companies. This means that they are subject to U.S. laws and regulations including the latest amendments done to the Foreign Intelligence Surveillance Act (FISA). Many of the world’s business entities as well as individual internet users use some sort of Cloud technology, Cloud storage being the more common service
The Three Modern Solutions For Cyber Security In The Cloud Various governments have adopted various approaches to their cloud policies. The Australian authorities, for example, have defined clearly who is liable for loss of data in a foreign server in data compromises that involve independent clients: the local company providing the storage service. There is more than meets the eye, however, in the background. The hybrid infrastructure has involuntarily taken over the overt preference for the private cloud. For many companies, especially in the Land Down Under, the private infrastructure is more secure than the public, but the fact of
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The Lurking Threat of Bring-Your-Own-Cloud (BYOC) A few generations back, when the Internet was still an unknown commodity and inter-office mail came around in manila envelopes graffitied with the crossed-out signatures of every recipient that envelope had ever met, network security was largely an in-house affair with data tapes and mainframes playing a central role. One of the challenges for the IT wizards of that era was that no matter how sophisticated they made the system, employees would save time by writing their password on a piece of paper and taping it to the underside of the keyboard. It was
Finding Meaning In Everything Inside Big Data via New Chip Technology There is much to say about technologies that seek to emancipate the Internet from electronics and release it into the world of people. Indeed, big data has always meant many things all at once, some incomprehensible to many computer users. While one may be using data to operate an airplane, another is churning out information for manufacturing purposes. In short, too much information passes through a typical processor to handle in a day. This is why chip-making giants intend to come up with processors that can compute all sorts
Moving Exchange Server to the Cloud: Points to Consider Cloud computing – it is a business model that many organizations are using, or thinking about using. If moving functions, such as Exchange server, to the cloud, a business must consider the advantages and disadvantages before undertaking any major infrastructure change. Some reasons why a business would consider doing this include: Better security: Having Exchange server in the cloud means fewer machines where virus protection software needs to be installed, upgraded, and tested. This lets an IT department apply updates and fixes more often, and gives them more time to focus