Practically Speaking About Cloud Computing: CLOUD CALL CENTERS Part II Cloud Call Centers Adoption Considerations: One of the cloud computing concepts is Elasticity and Dynamism. This is one of the key enablers for cloud based call center technology. In the case of In-bound Call Centers, the receipt of inbound calls will be essentially erratic in nature. It is quite usual that when the capacity is planned, particularly technology infrastructure capacity of a call center is planned, any one will go for the highest or peak requirement. This results in initial capital investment on capacity. For a typical customer service call
Practically Speaking about Cloud Storage If we ever have a chance to sit back and think, we will wonder how easily we accumulate things and store them in various places. Whether it is in our personal life or in the companies that we work or connected with, we can find that. In digital life too, we gather a lot of information and data and try to store them in convenient places that we find. Worldwide there is a huge growth of digital data. Data here means a lot. Not necessarily a text message or a spreadsheet. Audio, Video included. If
Model Metrics Introduces the First Mobile Cloud Platform for the Enterprise Next Generation 2GO Cloud Platform Decreases Time to Market for Enterprise-Ready Mobile Applications Leveraging Adobe, Amazon Web Services, Google and Salesforce.com Technologies; Announces Expanded Support for Adobe AIR on Android CHICAGO, IL–(Marketwire – August 24, 2010) – Model Metrics, the leader in cloud computing services for the enterprise, today introduced the first mobile cloud platform for the enterprise, enabling business users to take critical business functionality with them, wherever they go. Based on the company’s 1,300 plus custom, mobile and mutli-cloud deployments including Crescent Healthcare and Elkay Manufacturing, Model
10 Cloud Computing Startups that you may or may not have heard of… Tap In Systems They offer Management of Your Cloud Services. This gives you control over your virtual infrastructure, automating the deployment of cloud services around your IT policies. Keep your applications running smoothly by monitoring all your cloud services with a single management system that is integrated with your operational processes. WolfNetworks WOLF is a browser based On Demand Platform-as-a-Service (PaaS) for rapidly designing and delivering database driven multi-tenant Software-as-a-Service (SaaS) applications. CloudLab Offers Cloud Services, Hybrid and Dedicated Clouds. They make it possible for your business
Top 10 Cloud Computing Load Test and Performance Monitoring Companies Keynote Test Perspective is a cost-effective, completely self-service With Test Perspective you can run the most realistic load tests on-demand and . With Test Perspective you can run the most realistic load tests on-demand and receive immediate feedback on modifications you make to your Web site. Soasta Is available as an on demand service in the cloud or as a physical or virtual appliance, SOASTA CloudTest’s seamless integration of test design, monitoring, and reporting offers everything you need to test and deliver high quality Web applications and services at an
Top 10 Cloud Computing email services “Busting the Myth of Email Encryption Complexity” Discover ways for a simpler, more efficient way to encrypt your sensitive data. Barely a month goes by without a big data protection story in the media. But where is the real threat and what can you do to protect your business? How do you protect data ‘at rest’ and data ‘in transit’? If encryption is so important, why isn’t everyone using it? Is there a simpler, more efficient way to encrypt your data? This white paper aims to answer these questions. Receive Your Complimentary White Paper
Cloud-Based Email Archiving System to Help County Quickly Satisfy eDiscovery Requests (Press Release) Waltham, Mass., August 16, 2010 – Mimecast®, a unified email management company offering cloud-based email security, continuity, policy control and archiving, today announced that Florida’s Pasco County has teamed with Mimecast to move its email management systems to the cloud. With Mimecast, Pasco County will greatly improve the speed with which public record requests can be fulfilled. County email will now be quickly searchable and the eDiscovery process will be cut down to mere minutes, giving the County an easy, cost-effective way to fill public record requests.
How to Use Amazon Simple Notification Service SNS (Simple Notification Service) is one of the major web services provided by Amazon. As the name suggests, it is a web service used to send notifications over cloud network without having any hardware and software specifications. Specially designed for developers, this service is highly scalable, flexible and cost effective. Since it is a PAYG service; user has to pay only for the data he uses to transfer. The rates are predefined and you can choose the plan according to your need and convenience. Amazon Simple Notification Service is very useful for the