Advances of Cloud Computing in Business Development The presence of cloud computing as a tool in business is getting a reaction almost as though it’s something new. There’s a lot of attention being paid to advances mostly as a result of affordable, scalable SaaS solutions. These solutions allow for a mobility and ease of access for which older systems didn’t allow. Given that they’re a symptom of the newer cloud computing push, they’re of course serving to earn accolades for the cloud that it did not have previously. Of course, cloud computing in business is not brand new. It largely
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Working With Customers And The Cloud You may have the best product or service in the world, but without a customer you have nothing. Today’s assets focus on the customer and how you can leverage the cloud (and other technologies) to optimize customer engagement. “The goal as a company is to have customer service that is not just the best but legendary.“ – Sam Walton (1918-1992), legendary founder of Wal-Mart. Wal-Mart has excellent customer service, but that’s not the only thing that makes it the most valuable company in the world. Its lean supply chain and cost efficiencies help it
Mimecast Email Servers Go Down – 100% Uptime SLA? No cloud service provider should ever claim 100% uptime and it seems that Mimecast had a very tough day yesterday. Its mail servers went down in the UK, bringing down its cloud mail management services and angering many of its UK customers who couldn’t access the mail service. The company blames the outage on a series of servers coming down in one of its UK data centers. It later updated that a server by server check is underway and a good number of the servers have gone back up. This indicates the extent
SaaS on a EULA? Get Some New Pants! A good contract is like a good pair of pants. When the pants fit right and look good, you wear them all the time and hardly notice them. But if they’re too tight, you won’t buy them and if they’re too loose they fall down and leave you exposed. And if they’re just wrong – like trying to pair hockey pants with a suit coat – nobody knows what to do with you. As more and more software companies deliver SaaS instead of software CDs, why do I still see so many
The Lighter Side Of The Cloud – Just Google It! By David Fletcher Our comic collection has simply taken the light side of cloud computing to a whole new level. So after a long day’s work in the cloud, you can stop by our comic library for that much deserved moment of fun before you call it a day. Review the full library For the reuse of our CloudTweaks comic images for print, web or related, please contact us regarding.
Mimecast Outage “Cloud Kettle Calling The Pot Black” UK based cloud continuity and security vendor Mimecast today suffered what is looking like from many customers tweets an outrage of over 5 hours effecting customers email flow. Customers appear to have 1st noticed the issue at 11am UK time when news appeared that customers inbound and outbound email had come to a halt. The real issue here is that Mimecast positions themselves as a business continuity provider, a cloud system that protects customers from email outages. Whilst they filter email and provide archiving their key differentiator been delivering continuity to ensure always on
Cloud Infographic: Cloud Confusion Causing Storms In IT Here is a very timely infographic provided courtesy of the Six Degrees Group. http://www.6dg.co.uk/. What are the Top 5 Waffle Words? Infographic Source: Six Degrees Group
5 Tips for a Worry-free Cloud Storage backup With so many cloud storage backup services available on the market today, people can sometimes become complacent with their data and assume that because they are already having a cloud backup, all their data is safe and secured. Well, this is usually the case, but problems can still arise due to negligence. Here are some tips and best practices that will ensure you will get the maximum benefit from your cloud storage backup. Determine Service Accessibility. What would be the point of having backup if you can’t actually access it? This should
