Contact Center Cloud Platform Honored for Exceptional Innovation SANTA CLARA, CA–(Marketwire – January 6, 2011) – LiveOps announced today that the LiveOps Contact Center Cloud Platform has received a 2010 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982. The LiveOps Contact Center Cloud Platform enables companies to rapidly deploy an always-on and instantly scalable contact center infrastructure in a pay-per-use model. By using a cloud-based service, LiveOps customers have many advantages over users of traditional software solutions including immediate and seamless access to new
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Cloud Computing-What is its Potential Value for Your Company? Examining whether cloud computing makes good business sense for your company. In essence, cloud computing means running software and accessing data that reside somewhere else. ZDNet explains (Hinchcliffe, 2008) cloud computing in business-trend terms: “Software platforms are moving from their traditional centricity around individually owned and managed computing resources and up into the ‘cloud’ of the Internet.” Download WhitePaper eBook-Moving to the Cloud There’s a smarter, secure, collaborative way to work. Cloud-based messaging and collaboration apps help businesses increase productivity while simplifying IT and reducing costs. When it comes to cloud
Gelb’s Expertise and Success With NetApp MultiStore Educates the Market and Drives New Cloud-Based Solutions ORANGE, CA–(Source: Marketwire – January 5, 2011) – Insight Integrated Systems (IIS), a division of Insight Investments LLC, the industry expert in technology solutions and financial engineering, today announced that Scott Gelb, senior consulting systems engineer, Insight Integrated Systems, was formally recognized by NetApp for his contribution and giving back to the NetApp community through his work with cloud-based MultiStore® storage technology. This award was presented recently in Las Vegas, NV, at the NetApp Insight Tech Conference*, a three-day networking and technical training event. Together,
Cloud Computing Deal between Taiwan’s Chunghwa Telecom and Inventec By Sourya Biswas of CloudTweaks Every day brings with it news of yet another deal in the cloud computing space. The latest such development occurred in Taiwan just before the end of the last year when Taiwan-based companies Chunghwa Telecom and Inventec signed a one-year Memorandum of Understanding (MoU) to co-develop and promote cloud computing services. Chunghwa Telecom is the largest telecommunication service provider in Taiwan and a leading provider of cloud computing services, while Inventec is the largest server manufacturer in the country and one of the top four notebook
New White Papers Provided By CA Technologies The Best of Both Worlds: The Hybrid Cloud To handle the demands of modern business, CIOs must manage their internal data centers more effectively and learn how to leverage public cloud resources. The solution: a hybrid cloud strategy facilitated by a dynamic data center. Who knew that a video marketing campaign featuring a donkey, a baby and a bunch of helium balloons would catch fire, going viral after ending up on YouTube and driving an unprecedented amount of traffic to your company’s Web site? Hats off to the marketing folks, but are you
Partnership Arms Customers to Optimize Performance of Key Applications, Meet Growth Objectives and Service Level Agreements DETROIT, Jan. 4, 2011 (GLOBE NEWSWIRE) — Compuware Corporation (Nasdaq:CPWR), the technology performance company, and HTC Global Services, Inc. (HTC) announced today that they have partnered to provide application performance management (APM) solutions to customers worldwide. HTC customers will benefit from Compuware’s enterprise to Internet APM solution through HTC’s systems integration and product implementation services. HTC is a Troy, Michigan-based global provider of IT solutions and business process outsourcing services. “Combining HTC’s service delivery and Compuware’s market-leading APM solution will give customers visibility into
Plex Online Cloud ERP Offers Customers Expanded Integration Plex Systems Partners With Revolution Group to Offer Seamless ERP, CRM AUBURN HILLS, MI–(Source: Marketwire – January 4, 2011) – Plex Systems, Inc., provider of the No. 1 rated manufacturing ERP software, today announced additional functionality options for its Plex Online customers who use Salesforce.com. With a range of ERP features in its comprehensive system, Plex Online is already one of the top SaaS / cloud computing manufacturing solutions. Manufacturers that use both Salesforce.com and Plex Online in their business operations will benefit from the seamless integration of the two applications. Together
Dell’s New Cloud Computing Buy By Sourya Biswas of CloudTweaks Having already made several acquisitions in the cloud computing space this year, Dell took another step in that direction when it announced on Wednesday, 29 December 2010, its intention to buy medical archive services company InSite One Inc. Terms of the transaction, which is subject to customary closing conditions, were not disclosed. InSite One is a private company based in Wallingford, Connecticut, with about 40 employees. It offers cloud-based healthcare applications that archive medical records and share images. Its offerings will be complementary to Dell’s Unified Clinical Archive service.The combination
