The Service Level Agreement Purchasing goods and services online has become very easy, just a click here and there, input some credentials, and your bank account is now lighter. This is exactly the same with purchasing Cloud Computing services. It has become a bit worrisome if people actually know what they are getting into or are getting their money’s worth. Sure, you have certain expectations on the service based on what the service provider has advertised. But are you absolutely sure that you are getting what you want or need and are you interpreting those service descriptions accurately? That is
Computing
Google Cloud Platform – Cloud Services To Go One Up Against AWS Google unveiled its Google Cloud Platform and Google Compute Engine at I/O Conference in San Francisco to take on Microsoft’s Azure and Amazon’s AWS in the cloud platform. Google said that it has been working on global-scale services for more than fourteen years and launching cloud services is just another step in that direction. Google said that the prime motive behind improvising their cloud services was to open up infrastructure for SMEs and enthusiastic developers. Google’s new Compute Engine provides a sophisticated, highly powerful environment for running virtual
Advances of Cloud Computing in Business Development The presence of cloud computing as a tool in business is getting a reaction almost as though it’s something new. There’s a lot of attention being paid to advances mostly as a result of affordable, scalable SaaS solutions. These solutions allow for a mobility and ease of access for which older systems didn’t allow. Given that they’re a symptom of the newer cloud computing push, they’re of course serving to earn accolades for the cloud that it did not have previously. Of course, cloud computing in business is not brand new. It largely
Working With Customers And The Cloud You may have the best product or service in the world, but without a customer you have nothing. Today’s assets focus on the customer and how you can leverage the cloud (and other technologies) to optimize customer engagement. “The goal as a company is to have customer service that is not just the best but legendary.“ – Sam Walton (1918-1992), legendary founder of Wal-Mart. Wal-Mart has excellent customer service, but that’s not the only thing that makes it the most valuable company in the world. Its lean supply chain and cost efficiencies help it
SaaS on a EULA? Get Some New Pants! A good contract is like a good pair of pants. When the pants fit right and look good, you wear them all the time and hardly notice them. But if they’re too tight, you won’t buy them and if they’re too loose they fall down and leave you exposed. And if they’re just wrong – like trying to pair hockey pants with a suit coat – nobody knows what to do with you. As more and more software companies deliver SaaS instead of software CDs, why do I still see so many
Mimecast Outage “Cloud Kettle Calling The Pot Black” UK based cloud continuity and security vendor Mimecast today suffered what is looking like from many customers tweets an outrage of over 5 hours effecting customers email flow. Customers appear to have 1st noticed the issue at 11am UK time when news appeared that customers inbound and outbound email had come to a halt. The real issue here is that Mimecast positions themselves as a business continuity provider, a cloud system that protects customers from email outages. Whilst they filter email and provide archiving their key differentiator been delivering continuity to ensure always on
Russia May End Imminent Cloud’s ‘Ides of March’ as it Improves on International Scoreboard Russia has a cloud and big data conference this October, in the central-European nation of Austria, just marches away from Latvia. The latter is the destination at which most Moscow cloud companies have set base for their cloud servers, to eschew persecution at home. Indeed, Latvia has been the telltale sign of where the legendary Ides of March, which signaled the end of a king in Shakespearian lore, would have come from, were it not for the encouraging news of an improvement in Russia. The large
(Smart) Phone Your Way To Success Today, I am going to talk about that one thing we use most in our lives – our smartphones. Recently, I came across an article that mentioned that of all the cell phones purchased in the US, 40% are smartphones. That got me thinking about these incredible devices’ increasing importance in our lives. Wikipedia defines a smartphone as “a mobile phone built on a mobile computing platform, with more advanced computing ability and connectivity than a feature phone.” However, with smartphones becoming smarter by the day, not to mention cheaper, soon enough the only
