Apps

Five9 Announces Cloud Computing Platform for Call Centers Version 2

PLEASANTON, Calif. – November 16th, 2010 – Five9 Inc., the leader in on-demand call center software, announced today General Availability (GA) of the second generation of its Cloud Computing Platform for Call Centers. The platform provides a set of Five9 Cloud APIs based on web services technology, enabling advanced software integrations with other applications and services, such as the pre-packaged integrations that Five9 provides for its partners Salesforce, NetSuite, RightNow, and Leads360. Version 2 of the platform includes a Reporting Web Services API, which can be used to retrieve historical information for data warehousing and analytics, workforce management applications, and

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SANTA CLARA, CA–(Marketwire – November 16, 2010) – LiveOps today announced six new features to the LiveOps Contact Center Cloud that prove the power and flexibility contact centers gain when they choose the industry-leading cloud-based platform over traditional on-premise solutions. The new capabilities make it easier for businesses to quickly create new call flows and adjust their campaigns faster to address market opportunities with a customized caller experience. As a cloud-based service, LiveOps Contact Center Cloud customers have immediate and seamless access to these features at no additional cost and without having to stop their mission-critical operations to accommodate time-consuming

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Part 2: Apps for Africa: Mobile Cloud Computing to Accelerate Innovation Continued From Part 1 Every cloud has a silver lining, a lining that emits beams of hope onto the continent it traverses. Africa’s horizon has seen many clouds that have only passed on to deliver rains to the rest of the world.  However, one cloud spreads across the African continent, breathing a new hope of life on a part of the world that has always been referred to as a dark continent. That cloud is called the mobile cloud. Mobile cloud computing is not a new trend in Africa,

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ALISO VIEJO, Calif., Nov 15, 2010 (BUSINESS WIRE) — News Facts:  Quest Software, Inc.  (QSFT 25.97, -0.25, -0.95%) today unveiled 11 technology predictions for 2011 based on results of its annual survey conducted at The Experts Conference (TEC) U.S., hosted earlier this year by Quest. Survey results were analyzed by Quest experts to extract key insights and compelling trends. Based on analysis of this year’s TEC conference survey responses from in-the-trenches IT practitioners, as well as historical perspective gleaned from conducting annual surveys, Quest offers the following 11 predictions about key technology trends and practices. To download the complete description

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SANTA CLARA, Calif.–(BUSINESS WIRE)–StorSimple, a leading provider of application optimized cloud storage technology, has been named a finalist for the UP 2010 Cloud Awards in the “Most Promising Cloud Computing Company” category. The company attributes its success to the ability to offering the best-of-both worlds – the instant elastic provisioning of the cloud, that is available from anywhere with utility billing, while still being able to give users familiar applications such as Microsoft SharePoint, Exchange or Windows File Shares and Virtual Machine Libraries. StorSimple offers enterprise organizations with an application-optimized hybrid storage controller that securely integrates the Cloud into enterprise

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Why your business really needs the cloud – Part 3 Continued From Part 2 If you are running a basic, content-driven website then utilizing the cloud won’t give you much advantage. After all, your website just needs CPU power and a way to upload content and manage the application. And publishing to one of the many Virtual Private Servers (VPSes) or Shared Hosting providers will more than suffice, and can be done at much lower cost. But there are instances where startups and SMBs should only consider the cloud: Cloud computing vendors are offering excellent techniques to auto-magically scale your

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Series A Investment will Support International Expansion and Extension of the Cloud Phone™ Product Portfolio LONDON, UK November 11, 2010 – Movirtu, the Cloud Phone™ company and supplier of innovative network infrastructure solutions for mobile operators servicing rural poor communities located in Africa and South Asia, today announced it has raised US$5.5 million Series A investment to support its international expansion and extend its product portfolio to high growth applications for developed markets. The investment was led by TLcom Capital LLP with the participation of existing investor Gray Ghost™ DOEN Social Ventures Coöperatief, U.A. TLcom Capital’s Managing Partner, Maurizio Caio,

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