A good move as Gartner moves forward to create a Cloud Computing council which will help both Vendors and Customers.
GARTNER GLOBAL IT COUNCILS
Gartner has established two Global IT Councils — one on cloud computing and one on IT maintenance. Each of the Global IT Councils has been tasked with developing a set of basic rights and/or responsibilities for their specific area of technology. Members have discussed the issues candidly and in depth, and offered their real-world observations about problems in these areas, as well as practical, actionable recommendations for resolving them.
Gartner Global IT Council: Cloud Services
The Gartner Global IT Council for Cloud Services has defined key rights and responsibilities of service consumers that will help both providers and consumers establish and maintain successful business relationships. This document describes some of the most pressing rights and responsibilities along with the reasons why they are necessary. Additional critical rights and responsibilities will emerge as cloud services mature.
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